Summary
This article explains how a patient completes their account set up in the respiri app for first-time use.
Note: This ONLY needs to be done once prior to first-time use. You can either do this in the app or the Health Portal. The next log-in will not require users to perform these actions anymore. However, for security purposes, users will be prompted to enter a new MFA code again after 30 days of inactivity.
Instructions
After the Health Care Professional (HCP) sends an invite to the patient from the Health portal, the patient will receive a 'Verify your account' email from Respiri to validate their account. The patient then takes the following steps:
- Check and open the email from Respiri with the subject line 'Verify your account' and click Validate account as shown below. Ideally, the patient should open this email from their smartphone.
- Then the browser will open a page to validate the account.
To validate the account, enter the date of birth manually or select a date from the date picker by clicking the rectangular field. Tick the box 'I agree to respiri's Terms & Conditions and Privacy policy' then click Next.
NOTE: Ensure that you entered the email your provider signed you up with and your date of birth to validate your account. If these are incorrect, you will be unable to validate your account successfully. - The 'Change Password' page will show, prompting you to set up and confirm the new password.
- Once you have successfully reset the password, you will be directed to the page where you need to download the app from your cell phone.
- After downloading the app, open the respiri app on your smartphone and tap Continue to Sign In.
Then you will be redirected to the login screen to enter your email address and the password and then tap Sign in. - A Multi-Factor Authentication (MFA) code will then be sent to the patient's cell number.
Note: A user who logs in for the first time receives an MFA. Following this, they will not be required to enter MFA for every sign-in. However, for security purposes, users will be prompted to enter a new MFA code again after 30 days of inactivity.
Tap the code from the text message to copy the code and paste it into the verification screen. Or simply type the 6-digit code then tap Verify. - Now you are all set. You can go ahead and use your app with your wheezo® device.
Next, you will be shown the following screen (depending on the mobile device that you're using).
For iOS:
For Android:
Related articles
How do I connect or pair wheezo on my iOS device?
How do I connect or pair wheezo on my Android device?
How do I take a recording using the wheezo device and the respiri app?
For further assistance, contact support@respiri.co
wheezo® is not intended for diagnostic use. wheezo® is intended to detect and record abnormal breath sounds (continuous adventitious breath sounds/CABS) at the windpipe (trachea), reported as WheezeRate in adults and children (2 years and older).
When used to monitor wheeze, the user should be under the care of a licensed healthcare professional. A licensed healthcare professional’s advice is required to understand the meaning and importance of wheeze rate.
If the user is feeling breathless, or experiencing other symptoms, it is important to prioritise treatment over taking a wheeze rate. Do not delay treatment. Regardless of the wheeze rate, if the user has signs and symptoms such as, but not limited to, chest tightness, shortness of breath, coughing or wheezing, they should always follow their healthcare professional’s advice.
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